Chris Williams & Yaiza Luengo on Turning Industry Ideas into Real-World Delivery

Digital Disruption Podcast – Feb 2026

Overview

In this episode of the Digital Disruption Podcast, Chris Williams is joined by Yaiza Luengo from Mortgage Advice Bureau to explore why the mortgage market isn’t short of ideas, but often lacks joined-up delivery. They discuss creating more aligned customer journeys, clearer communication, and why the next phase of disruption will be quieter but far more impactful.

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